Privacy policy

Privacy policy

Last updated: June 17, 2026

 

Welcome to menomize.com (“we”, “us”, “our”). We respect your privacy and are committed to protecting your personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, create an account, make a purchase, or interact with our advertising and analytics services.

1. Information We Collect

We collect personal information that you provide directly to us and automatically through your use of our website.

Information you provide directly:

  • Name, email address, phone number, and postal address

  • Details submitted through contact or enquiry forms

  • Subscription and purchase information

  • Billing and delivery details

  • Account login details and passwords (encrypted)

  • Communications you send to us (emails, messages, reviews)

Information collected automatically:

  • IP address, browser type, device information, and operating system

  • Website usage and browsing behaviour (pages viewed, time spent, clicks)

  • Referral sources (e.g. Google, Facebook, Instagram)

  • Cookies and tracking data from analytics and advertising tools

We do not store your credit card details. Payments are securely processed through Stripe, which complies with the Payment Card Industry Data Security Standard (PCI-DSS).

2. How We Collect Information

We collect information when you:

  • Complete forms, make a purchase, or create an account

  • Subscribe to updates or marketing communications

  • Interact with our ads or posts on Google, Facebook, Instagram, LinkedIn, or Bing

  • Use our site, which collects data via cookies and analytics tools

3. How We Use Your Information

We may use your information to:

  • Process and deliver orders or subscriptions

  • Manage user accounts and order history

  • Respond to enquiries and provide support

  • Send service updates, newsletters, or marketing offers (you can opt out anytime)

  • Improve website functionality and performance

  • Analyse website usage through Google Analytics and Bing Webmaster Tools

  • Run and measure advertising campaigns on Google, Facebook, Instagram, LinkedIn, and Bing

  • Comply with legal obligations and prevent fraud

4. Advertising, Analytics & Tracking

We use third-party tools to understand how our website is used and to improve our advertising.

Google Analytics – Helps us understand visitor behaviour.
Learn more or opt out: https://policies.google.com/privacy

Advertising platforms we use:

  • Google Ads

  • Facebook & Instagram Ads

  • LinkedIn Ads

  • Bing Ads

These services use cookies and tracking pixels to deliver personalised ads and measure campaign performance.
You can manage or opt out of personalised ads here:

We also use Google Webmaster Tools and Bing Webmaster Tools to monitor and improve site health and search visibility.

5. Cookies

Cookies are small text files stored on your device. They help our website function correctly and improve your browsing experience.

We use:

  • Essential cookies – For website operation and security

  • Analytics cookies – To understand visitor behaviour

  • Advertising cookies – To deliver relevant ads

You can disable cookies in your browser settings, though some parts of our site may not work properly without them.

6. Disclosure of Personal Information

We may share your information with:

  • Service providers that help us with hosting, payments (Stripe), analytics, and marketing

  • Delivery and logistics partners (where applicable)

  • Professional advisers (e.g. accountants, legal advisers)

  • Government or regulatory authorities if required by law

Some service providers may store or process data outside Australia (for example, in the United States).
We do not sell or rent personal information to anyone.

7. Data Security

We take reasonable steps to protect your information from loss, misuse, or unauthorised access.
Your account and payment data are encrypted and stored securely.
While we use industry-standard measures, no online transmission is completely secure.

8. Access, Correction & Deletion

You can request to:

  • Access the information we hold about you

  • Correct or update inaccurate details

  • Delete your account or personal data (where legally allowed)

Please contact us using the details below for these requests.

9. Marketing Communications

If you’ve subscribed or created an account, we may send you updates or special offers.
You can unsubscribe at any time using the link in our emails or by contacting us directly.

10. Data Retention

We only keep personal information for as long as necessary to provide our services and meet legal obligations.
When information is no longer needed, it is securely deleted or anonymised.

11. Third-Party Links

Our website may include links to other sites. We’re not responsible for their content or privacy practices.
We recommend reviewing their privacy policies before providing any information.

12. Changes to This Policy

We may update this Privacy Policy occasionally. Any updates will be published on this page with an updated date.
By continuing to use our website, you accept the revised policy.

13. Contact Us

If you have any questions, concerns, or complaints about how we handle your personal information, please contact us:

Menomize

📧 hello@menomize.com
🌐 https://www.menomize.com

If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.